With a distinguished career spanning over three decades in crisis communications, public relations, and government affairs, Doug delivers exceptional results, operating at the highest levels throughout both public and private sectors. Hill’s expertise in strategic messaging, crisis management, and data-driven communications consistently drives impactful outcomes and aligns public policies with business goals in the most critical and challenging environments.

As Communications and Public Affairs Director at Kyros Care, a healthcare tech start-up, Hill spearheaded a responsive crisis communication campaign to address a high-profile media investigation threatening the company’s future. Creating opportunity from the threat, the campaign not only mitigated negative media exposure, but also restored stakeholder confidence and significantly increased the company’s brand visibility. Under his leadership, Kyros experienced positive media coverage from local to major international outlets.

From 2018 to 2024, Hill served as Program Manager for Wisconsin’s Crisis Standards of Care, where he developed and executed communication strategies for the state’s healthcare preparedness and emergency responses. He authored Wisconsin’s Crisis Standards of Care Concept of Operations Plan and was instrumental in creating the state’s Disaster Medical Advisory Committee. During the COVID-19 pandemic, Hill coordinated state agencies, healthcare providers, and public health officials, ensuring a unified and cohesive response to one of the nation’s most significant healthcare crises.

Previously, Hill held key leadership roles in the offices of senior members of Congress, including a decade as State Director for a high-profile U.S. Senator and prior that for a dozen years as the District Director for a U.S. Congressman who chaired the House Appropriations Committee. In these roles, he directed all in-state activities and was critical in shaping legislative agendas through strategic planning, policy alignment, and both routine and crisis communications.

Doug’s deep expertise in crisis communications, media relations, and stakeholder engagement is a key component within Crux Advisory’s mission to provide actionable advice and demonstrable results with measurable and meaningful impacts. Hill’s record of effectively managing complex communications strategies and navigating enterprise-critical events makes him an invaluable asset to organizations seeking to thrive in today’s dynamic public and media landscape.